Course registration, exams, financial aid, making friends - these are intimidating topics first-year students encounter when they arrive on campus each fall. That's why orientation and first-year programs are so important: these programs can be really effective at guiding new students through unfamiliar processes and connecting them to the people and resources they need to succeed at their new school. We reached out to Bryce Bunting, Associate Director of Brigham Young University's First-Year Mentoring Office, to learn more about BYU's approach to the first-year experience and how the program uses text messaging to address the unique needs of first-year students.
As part of our ongoing effort to share stories of text success, we recently spoke with another partner organization to learn more about the highs and lows of communicating with students. This week, we talked about text with Sagar Desai of Commit2Dallas. Through text messaging, Sagar and the Commit2Dallas team have been better able to connect students with the counselors and resources they need to successfully enroll in college after graduating from high school.
We could go on and on about all of the cool ways education organizations are using text messaging to improve student outcomes. Or, you can hear these success stories from the people who know them best: our customers! Welcome to our first ever Q&A post, where we sit down with our partner organizations to talk about text.
This week, we spoke with Chris Pinto, an Admissions Counselor at the University of Alabama at Birmingham. Chris uses Signal Vine to text prospective and admitted students throughout the application and enrollment cycle. Here's what he has to say about texting: