Signal Vine Blog: Text Me Back

How to Answer Students' Questions (Before They Ask)

Posted by Haley Trost on August 14, 2015

Have you ever had so many questions that you don’t even know where to begin? It’s overwhelming - and it’s what millions of first year college students are experiencing as the new school year approaches. 

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The good news for students: college access organizations and first year mentoring programs are full of information, resources, and tips to ease students’ minds and get them excited about college. So don’t wait for students to come to you with questions - share everything they may need to prepare for college in a quick text message.

Here are some common student questions with real text message solutions from Signal Vine users:

“College is expensive! How am I going to pay for tuition?”

With college tuition on the rise, the price tag can spark “sticker shock” - especially for teenagers faced with paying for school themselves. Reach out to students with useful information about scholarships, grants, and cost-saving tips to help make college an affordable reality.

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“What do I need to bring for my dorm room? What about school supplies?”

For many students, college is the first time they’re living away from home. Providing links to packing and shopping lists is a simple way to help students start school with everything they’ll need to succeed. 

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“There are so many classes to choose from! How do I know which ones to take?" 

It’s not exactly easy to flip through a course catalog and find classes - where I attended college, the catalog was a whopping 398 pages! Help students manage the registration process by providing deadline reminders and encouraging students to attend orientation, where they’ll have access to advisors and other campus resources.

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With these examples in mind, you can craft strategic and informative messages that allow students to fully enjoy the excitement of a brand new school year.

Want to learn more about texting best practices? Download our guide!  

Topics: College Access, Tips & Tricks, Student Life, Financial Aid, Academic Advising, Higher Education, Best Practices

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Signal Vine combines text messaging with student data to deliver personalized information, prompt timely action, and ultimately improve outcomes for education organizations, nonprofits, and government programs.

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