Signal Vine Blog: Text Me Back

Arianna Hartmann

Arianna Hartmann is the Director of Customer Success for Signal Vine. Her job is two-fold: providing operations and support to a quickly-growing company, and being the primary point of contact for launching customers on the platform. Prior to Signal Vine, Arianna worked at Alden & Ott in office management and customer service. Arianna graduated with a BA in History from James Madison University, and spent a summer studying abroad in Florence Italy. She calls her parents by their first names and hates unnecessary abbrevs. She also is an expert at wearing shoes that make her tall(er) and rapping to Eminem (not at the same time).
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Recent Posts

How to Write Texts that Get Students to Respond

Posted by Arianna Hartmann on August 17, 2016
 Are you texting students, but they’re not texting back? If you answered yes, these tips are for you! Here are four small tweaks you can make to your texts that have a huge impact on message response rates:
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Topics: Tips & Tricks, HowTo, Texting

Why You Should Text Students First

Posted by Arianna Hartmann on April 1, 2016

There are a lot of questions that come up when an organization decides to start texting students, and we hear them all! When should I send messages? Who should respond to students? How many messages is too many messages? The list goes on and on. One of the most common questions we are asked is whether students should opt in or opt out. What's the difference, and which should your program choose?

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Topics: Tips & Tricks, Opt-out, Opt-in

5 Tips for Managing Text Responses in Your Inbox

Posted by Arianna Hartmann on February 11, 2016

The contract is signed, the texting program is created, the staff is trained, and now it’s officially Signal Vine Launch Day! Today’s the day you start sending text messages to your students - and they start texting you back.

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Topics: Tips & Tricks, Engagement, Best Practices

How To Communicate in 160 Characters or Less

Posted by Arianna Hartmann on August 28, 2015

Congratulations! You’ve jumped through the administrative hoops and you’re finally ready to start texting your students! We know you have a lot of great information to send out, but you want to make sure your messages are relevant and don’t fall into the TL;DR trap. The beauty of a text message is that it’s short, sweet, and to the point, so here are a few tips and tricks to get your information out there in 160 characters or less. 

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Topics: Tips & Tricks, Text Acronyms, Best Practices